All of the resources listed are free to access. If you see a topic not covered or have any questions, please contact us.

  • Vulnerability management
  • Mental health
  • HR, recruitment & development
  • Good practice management
  • Conflict management
  • Customer safety
  • Financial support
  • Counter terrorism
  • Marketing & Communication
  • Reporting Covid
  • Reopening tools
  • Free online training for managers in the licensed trade to learn about mental health and how to deal with difficult conversations with your team. Provided by Licensed Trade Charity and Care First
  • Hospitality Action has a host of mental wellbeing resources available
  • Free helpline to access counsellors, as part of the Licensed Trade Charity - 0808 801 0550
  • Mind provide advice and support to empower anyone experiencing a mental health problem
  • My Black Dog - Chat online for free about mental health to real people who have grappled with suicide, self-harm, depression and paralysing mental illness
  • Drinkaware have published resources regarding advice and support concerning isolation and coronavirus. 
  • Webinar "Supporting your team now & in the future The Institute of Licensing
  • Webinar "Reopening of outdoor events, festivals and nightclubs" The Institute of Licensing
  • NDML a guide to ensure your insurance is fit for purpose
  • Webinar "Supporting your team now and in the future" The Institute of Licensing
  • The Drinks Community by the Drinks Trust is a professional network for drinks industry people.
  • The Drinks Trust also offer a free Mentoring programme.
  • ACAS gives employees and employers free, impartial advice on workplace rights, rules and best practice.
  • A video from National Pubwatch covering staff training.
  • The pub is the hub is a community based organisation who bring together venues and authorities in local areas. Their website has a wide range on resources and information to help venues work together.
  • The Morning Advertiser have released some free advisor on dealing with Noise complaints
  • The BBPA, alongside the British Institute of Innkeeping, UKHospitality, the National Police Chiefs’ Council (NPCC) and the Local Government Association (LGA), has developed guidance for licensees  screening the Euro 2020 tournament
  • Webinar "Business Interruption Insurance" Best Bar None
  • National Pubwatch's Good Practice Pub Guide contains resources on many topics essential to running a pub responsibly
  • National Pubwatch has created a video to support venues who are planning on showing the Euro 21 tournament
  • Videos to support you with showing live sports in your pub or bar and reporting crime. Created by National Pubwatch
  • MyDiageo have published a range of resources 'Serving up support' to help businesses with a range of subjects including staff training, delivering brilliant beer quality and raising sales. 
  • KAM Media have a host of white papers, vlogs and 'Hospitality Talks', that can help businesses stay ahead of the curve
  • Interactive online toolkit aimed at all businesses and premises that sell age-restricted goods or services
  • Challenge 21/25 scheme video from National Pubwatch
  • Devised by counter terrorism officers and security experts, the ACT Awareness eLearning package is open anyone who wants to learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident
  • Guidance on increasing the protection of crowded places from a terrorist
    attack
  • Help to prepare individuals, communities and organisations to help themselves and each other when there are multiple casualties, particularly from deliberate attacks